Beanilla Trading Company has compiled this info to help ensure that your retail shopping experience is a pleasant one.
If you have any questions please Contact Us for more information.
Frequently Asked Questions
HOW ARE SHIPPING FEES CALCULATED?
Shipping fees are calculated based on weight and distance: our shipping fee calculator is linked to the United States Postal Service web site which provides quotes in real time from our Zip code (49504) to your Zip code, depending on the total weight of the items placed in your shipping cart. There is a link at the bottom of your shopping cart that allows you to preview your shipping fees anytime.
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IS SHOPPING AT BEANILLA.COM SECURE?
Yes, online shopping at Beanilla Trading Co. is both secure and private. Beanilla Trading Co. has implemented stringent security procedures to ensure that your information is protected. If you are using Microsoft Internet explorer 3.0 or higher, Netscape 2.0 or higher, America Online 3.0 or higher, or Mozilla FireFox, all information that you provide will be automatically encrypted for security. In addition, Beanilla Trading Co. has a strict policy of keeping customer information confidential. Please view our Privacy Notice.
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WHAT PAYMENT METHODS DO YOU ACCEPT?
Currently we accept all major credit cards through PayPal and Google Checkout. If you choose to use PayPal, Keep in mind that you don't need to be a PayPal member to pay by credit card. More Info
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WHAT IS GOOGLE CHECKOUT?
Google Checkout is a fast, secure way to buy from Beanilla.com. When it's time to buy, look for the "Google Checkout"  button. Use it once and stop creating new accounts every time you buy from any store across the web. Learn More
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CAN I SHIP TO MORE THAN ONE ADDRESS?
At this time, multiple ship to address must be handled by placing separate orders. You can select a different address from your address book that can hold up to 5 shipping addresses when you place an order.
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WHAT SHIPPING OPTIONS ARE AVAILABLE?
Your order will arrive approximately 2-5 business days from receipt by us, depending upon your geographical location and your carrier/service choice. Generally, the most economical USPS shipping choice is first class mail. Orders received by us prior to 12:00 pm Eastern Standard Time, Monday through Friday (excluding holidays), will be shipped that same day. If a product is out-of-stock, you will be notified.
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CAN I SHIP TO MORE THAN ONE ADDRESS?
At this time, multiple ship to address must be handled by placing separate orders. You can select a different address from your address book that can hold up to 5 shipping addresses when you place an order.
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HOW DO I CHECK THE DELIVERY STATUS OF MY ORDER?
Your order status can be checked by logging in to your account. Additionally, an automated email notification will be sent to inform you about your order's status. To make changes to an order, please Contact Us for assistance.
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WHAT IS YOUR RETURN POLICY?
We are confident you'll be extremely happy with everything you purchased at beanilla.com. If you are not completely satisfied, you may return the item within 10 days of purchase. Please Contact Us for a Return Approval Number. A credit will be issued to your credit card for the purchase price (less shipping) promptly after receipt of the returned merchandise.
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DO WE SHIP TO CANADA AND COUNTRIES OUTSIDE THE US?
Yes, we do ship to Canada and several other countries. During the shopping check out process you will be asked to select your country shipping destination. Shipping for your order will then be figured based on your zone and combined weight of products. USPS Shipping calculations will not be able to determine an estimated shipping amount.
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